There are currently 416 million mobile telephone subscriptions in the US and
7.5 billion worldwide. By 2020, 80% of adults on earth are projected to have a smartphone. Smartphone apps will continue to shape the way that governments deliver services to businesses and residents.
Through this guide we will show you:
Major issues revolving trends around deploying your app
Best practices for this digital paradigm of governance
Why you should be mobile
The benefits of mobile
How to get started
Steps after development
As local government services continue to become more digital migration to smartphone apps and the infrastructure that integrates with your digital experience as a government will need to scale and evolve to empower the businesses and residents of your community.
We are excited to share this guide with you, and know you will find it useful!
The Honolulu 311 software solution by CitySourced has drastically reduced the cost of taking complaints from the public, from $6 per phone call to just over 60 cents. That's a 10x ROI on our investment.
Choosing CitySourced to provide a mobile app to our citizens was an easy decision to make. Working with their team was a joy, and all of our expectations were greatly exceeded. Moving forward as a partner, CitySourced has continued to manage our branded app in a forward thinking manner that creates instant excitement with every new enhancement. Their ability to leverage the features of all the latest mobile devices is one of the best in the industry.
Ashley WilkinsonGUIDE: Launching a Civic Smartphone App