Hi resolution photos allow staff and workers to see exactly what they need before they even get in the truck.
When a single photo doesn't cut it, citizens and residents can also use video. Video is all hosted on our servers and plays back in a web browser with or without flash plugins.
Audio files can be used when there is no visual component to an issue or where the issue is related to noise, such as noise complaints.
Instead of a vague location or cross streets, you get an exact point on the map where the issue is. This allows your field workers to quickly identity issues for quick resolution.