The Honolulu 311 software solution by CitySourced has drastically reduced the cost or taking complaints from the public, from $6 per phone call to just over 60 cents. That's a 10x ROI on our investment.
Choosing CitySourced to provide a mobile app to our citizens was an easy decision to make. Working with their team was a joy, and all of our expectations were greatly exceeded. Moving forward as a partner, CitySourced has continued to manage our branded app in a forward thinking manner that creates instant excitement with every new enhancement. Their ability to leverage the features of all the latest mobile devices is one of the best in the industry.