The iPhone app — a pilot program available to constituents in City Councilman Eric Garcetti’s 13th District — may represent the future of how city residents interact with government.
All a user has to do is take a picture of a trouble spot — a pothole, a broken sidewalk, an overgrown tree — and answer a few questions. Then the data and the location’s GPS coordinates are transmitted instantly to the city.

“It’s like having a city official in your pocket,” said Chuldenko, who recently used the app to report graffiti he spotted while strolling through his Atwater Village neighborhood. He was floored when the graffiti was gone a week later.
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